Terms of Service - Ticket Timeline

1. Acceptance of Terms

By accessing or using the Ticket Timeline mobile or web application, website, or related services (collectively, the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

These Terms form a legally binding agreement between you and Ticket Timeline LLC ("Ticket Timeline," "we," "us," or "our"), an Oregon limited liability company.

We may update these Terms from time to time. When we make material changes, we will update the effective date above and may provide notice through the App, by email, or by other reasonable means. Your continued use of the App after updated Terms are posted means you accept the updated Terms.

2. The App

Ticket Timeline is a private personal sports-event archive. The App lets you create and manage your own record of games and events you attended, including:

Logging sporting events, currently including MLB, NBA, and WNBA as first-class user-facing leagues, with limited support for additional leagues such as NFL and NHL where available
Storing ticket details, seats, ticket prices, notes, ratings, favorites, photos, scrapbook items, and memories
Importing event data from CSV files, public Google Sheets links, and ticket images processed through OCR
Viewing timeline, discovery, recall, statistics, venue, team, player, weather, rarity, historic-game, and achievement insights
Customizing your personal insights dashboard
Managing account, profile, analytics preference, connected-sheet, and deletion settings

The App is designed as a private archive. Your account data is private by default. We do not currently provide public profiles, public social feeds, follower graphs, direct messaging, ticket resale, ticket transfer, gambling, fantasy wagering, or public marketplace features.

Some features may be experimental, unavailable on certain platforms, or limited by league, season, provider coverage, account state, or app version.

3. Eligibility

You must be at least 13 years old to use the App. If the law in your location requires that you be older to use online services without parental consent, you must meet that higher age requirement.

By using the App, you represent that you are legally able to enter into these Terms. If you use the App on behalf of an organization, you represent that you have authority to bind that organization.

4. Accounts and Guest Use

4.1 Guest Use

You may begin using the App without creating a registered account. Guest use is tied to an anonymous session identifier. Guest sessions can create events, photos, notes, and related personal archive data, but guest access is provided as a convenience and certain features may be limited.

Guest data may be retained for up to 90 days. If you do not create or connect an account during that period, or if your guest session cannot be restored, guest data may be deleted and may not be recoverable.

4.2 Registered Accounts

You may create an account using a valid email address and supported authentication method. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

If you previously used the App as a guest, the App may merge eligible guest data into your registered account. You are responsible for reviewing merged data and deleting anything you do not want to keep.

4.3 Account Information

You agree to provide accurate account information and keep it current. We may suspend or terminate accounts that contain materially false information, are used for abuse, or violate these Terms.

4.4 Account Sharing

Accounts are intended for individual use. You may not share credentials, sell access to an account, or create multiple accounts to avoid restrictions, rate limits, enforcement, or deletion decisions.

5. Your Content

5.1 User Content

"User Content" means content you create, upload, import, submit, or store through the App, including event attendance records, ticket details, prices paid, notes, ratings, photos, scrapbook entries, memories, links, imported spreadsheet or CSV rows, OCR ticket images and extracted text, profile information, reports, dashboard preferences, and related metadata.

You retain ownership of your User Content. Ticket Timeline does not claim ownership of your User Content.

5.2 License to Operate the App

You grant Ticket Timeline a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, process, transmit, display, reformat, compress, back up, restore, analyze, and otherwise use your User Content solely as needed to:

Provide, maintain, secure, and improve the App
Display your User Content back to you
Generate your personal timeline, insights, achievements, statistics, rarity context, memories, and dashboard views
Import, match, normalize, and deduplicate events
Provide customer support, diagnostics, abuse prevention, and account deletion
Create aggregated or de-identified analytics that do not identify you individually

We do not sell your User Content. We do not use your User Content to serve ads. We do not make your User Content public unless you intentionally share it outside the App or a feature expressly states that it will be public.

5.3 Your Responsibilities

You are responsible for your User Content. You represent and warrant that:

You own your User Content or have the rights needed to submit it to the App
Your User Content does not violate another person's intellectual property, privacy, publicity, contractual, or other rights
Your User Content does not contain unlawful material
You will not upload malicious files, code, or content designed to harm systems or users

5.4 Content Deletion

The App provides tools to delete individual items, events, photos, notes, Google Sheets links, all events, or your entire account. When you delete content or your account, we remove it from active systems in accordance with our Privacy Policy and operational deletion processes. Residual copies may remain for a limited period in backups, logs, caches, or provider systems before they are overwritten or deleted.

6. Acceptable Use

You agree not to:

Use the App for any unlawful, fraudulent, harmful, abusive, harassing, defamatory, obscene, or otherwise objectionable purpose
Upload content that violates the rights of others or contains unlawful, exploitative, or malicious material
Attempt to access another user's account, data, session, or private content
Interfere with, disrupt, overload, scrape, crawl, or reverse engineer the App or its systems
Circumvent security controls, authentication, rate limits, provider restrictions, app-store rules, or access controls
Use bots, scripts, automated tools, or bulk import methods except through App features we provide
Use the App to build a competing product or to extract, resell, sublicense, or redistribute App data
Misrepresent your identity, affiliation, attendance history, or rights to content you upload
Use the App for commercial scouting, gambling, odds-making, ticket resale, or other unauthorized commercial purposes

We may investigate suspected violations and may remove content, limit features, suspend access, delete accounts, or report conduct to law enforcement where appropriate.

7. Sports Data, Insights, and Accuracy

The App combines user-entered data with sports, venue, player, statistics, schedule, score, weather, image-credit, and historical context from databases, provider APIs, public references, curated assets, and internal calculations.

Sports and contextual data may come from sources such as BallDontLie, Retrosheet, Baseball-Reference, Basketball-Reference, Kaggle-hosted datasets, league/team/venue public materials, curated venue/image references, weather providers, and other sources identified in the App or our documentation.

Third-party and computed data is provided for personal, informational, and entertainment purposes only. We do not guarantee that schedules, scores, player statistics, awards, achievements, rarity ranks, historic-game labels, weather, venue details, player identities, team identities, or other insights are accurate, complete, current, or available for every event.

The App is not a betting, gambling, fantasy-sports, financial, legal, medical, or professional advice service. Do not rely on App data for wagering, financial decisions, safety decisions, official records, or any use where inaccurate data could cause harm.

8. Third-Party Services

The App uses third-party services to operate features and infrastructure, including:

Supabase for authentication, database, storage, edge functions, and backend infrastructure
Google services for optional Google Sheets import, Google Maps display, Google Sign-In or authentication support where used, Firebase, Firebase Analytics, and related platform services
PostHog for product analytics, diagnostics, and error reporting
AppsFlyer for mobile attribution, campaign measurement, and deep-link attribution
OpenAI for ticket-image OCR and text extraction when you use OCR features
Visual Crossing or other weather services for historical or contextual weather data
Sports data and reference providers for schedules, scores, statistics, venue, team, and player context
Apple App Store, Google Play, and device operating-system services where you download or use the App through those platforms

Your use of third-party services may be subject to their own terms, policies, and availability. We are not responsible for third-party services, third-party websites, provider outages, provider data errors, or changes to third-party APIs, datasets, policies, or pricing.

Where a third-party integration is optional, such as Google Sheets import or ticket OCR, you are responsible for deciding whether to use that feature and for ensuring that any content you provide through it is appropriate to process.

9. App Stores and Platform Terms

If you download the App from the Apple App Store, Google Play, TestFlight, or another distribution platform, your use of the App may also be governed by that platform's terms, rules, and standard end-user license terms. These Terms apply between you and Ticket Timeline, but platform providers may have separate rights and requirements related to downloads, updates, refunds, device permissions, ratings, reviews, and account management.

Apple, Google, and other platform providers are not responsible for the App's content, support, maintenance, warranties, claims, or operation except to the extent their own terms require otherwise.

10. Privacy

Your use of the App is governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains what information we collect, how we use and share it, how analytics and attribution work, how guest sessions work, and how you can delete or manage your data.

If these Terms and the Privacy Policy conflict, the Privacy Policy controls for privacy and data-protection matters, and these Terms control for all other matters.

11. Intellectual Property

11.1 Ticket Timeline Property

The App, including its software, designs, interfaces, graphics, trade dress, features, workflows, documentation, curated content, and branding, is owned by Ticket Timeline or its licensors and is protected by copyright, trademark, trade secret, and other laws.

Subject to your compliance with these Terms, we grant you a limited, revocable, non-transferable, non-exclusive license to use the App for your personal, non-commercial use.

11.2 Restrictions

Except as allowed by law, you may not copy, modify, distribute, sell, lease, sublicense, publicly display, create derivative works from, reverse engineer, or otherwise exploit the App or any portion of it without our prior written permission.

11.3 Trademarks and Sports Marks

"Ticket Timeline" and related names, logos, and branding are trademarks or service marks of Ticket Timeline. You may not use them without our prior written permission.

Team names, league names, venue names, player names, logos, and related marks belong to their respective owners. They are used in the App for identification and informational purposes only. Ticket Timeline is not affiliated with, sponsored by, or endorsed by MLB, NBA, WNBA, NFL, NHL, MLS, any team, any league, any venue, any players association, or any ticketing provider unless expressly stated.

11.4 Venue Images and Credits

The App may display venue images and other media from licensed, public, user-provided, or credited sources. Image credits and attribution information are provided in the App where applicable.

11.5 Feedback

If you send us feedback, ideas, bug reports, feature requests, or suggestions, you grant us the right to use them without restriction or compensation. You are not required to provide feedback.

12. No Payments or Ticket Sales

The current App does not process ticket purchases, ticket transfers, subscriptions, in-app purchases, credit cards, bank payments, or other payment transactions. Ticket price and face-value fields are user-entered archive fields used for personal insights only.

If we introduce paid features, subscriptions, or purchases in the future, additional payment terms, app-store terms, or checkout terms may apply.

13. Availability and Changes

We may add, change, suspend, limit, or discontinue any part of the App at any time. We may also update provider integrations, supported leagues, import formats, dashboards, achievements, insights, rarity formulas, event-detail cards, or account features.

We do not guarantee that the App will be available at all times, that any provider integration will continue to work, that historical data will be complete for all seasons or leagues, or that any particular feature will remain available.

14. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, TICKET TIMELINE DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND ERROR-FREE OPERATION.

WE DO NOT WARRANT THAT:

The App will be uninterrupted, secure, available, or error-free
Any data, import, OCR result, match, statistic, score, rarity rank, achievement, weather result, or insight will be accurate or complete
User Content will never be lost, corrupted, delayed, misprocessed, or unavailable
The App will meet your needs or expectations
Third-party services, sports data providers, or platform services will remain available or compatible with the App

Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TICKET TIMELINE AND ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, CONTENT, USE, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE APP OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TICKET TIMELINE'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE APP OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

The amount you paid directly to Ticket Timeline for the App in the 12 months before the event giving rise to the claim; or
$50 USD.

These limits apply whether the claim is based on warranty, contract, tort, negligence, statute, strict liability, or any other legal theory, even if we have been advised of the possibility of damages.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you. In those jurisdictions, our liability is limited to the greatest extent permitted by law.

16. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Ticket Timeline and its owners, members, managers, officers, employees, contractors, agents, service providers, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

Your use of the App
Your User Content
Your violation of these Terms
Your violation of law
Your violation of another person's rights
Your misuse of third-party services, provider data, import tools, or uploaded content

We may assume control of the defense of any matter subject to indemnification, and you agree to cooperate with our defense.

17. Termination

17.1 By You

You may stop using the App at any time. You may delete your account through the App's settings where available or contact us for assistance.

17.2 By Ticket Timeline

We may suspend, limit, or terminate your access to the App at any time if:

You violate these Terms
Your account appears compromised
Your use creates risk, liability, security concerns, or operational burden
We are required to do so by law or platform rules
We discontinue the App or a feature

17.3 Effect of Termination

When access ends, your right to use the App stops immediately. We may delete account data in accordance with the Privacy Policy and our operational deletion processes.

Sections that by their nature should survive termination will survive, including Sections 5.2, 7, 10, 11, 14, 15, 16, 18, 19, and 20.

18. Governing Law

These Terms are governed by the laws of the State of Oregon, United States, without regard to conflict-of-law principles.

19. Disputes

Before filing a legal action, you agree to contact us at contact@tickettimeline.com and attempt to resolve the dispute informally for at least 30 days.

If informal resolution does not resolve the dispute, any legal action arising out of or related to these Terms or the App must be brought exclusively in the state or federal courts located in Multnomah County, Oregon, unless applicable law requires a different forum. You consent to the personal jurisdiction and venue of those courts.

These Terms do not currently require binding arbitration and do not currently include a class-action waiver.

20. General Terms

20.1 Entire Agreement

These Terms, together with the Privacy Policy and any additional terms presented within the App for specific features, form the entire agreement between you and Ticket Timeline regarding the App.

20.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect, and the invalid or unenforceable provision will be enforced to the maximum extent permitted by law.

20.3 Waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

20.4 Assignment

You may not assign or transfer these Terms or your App account without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, reorganization, sale of assets, change of control, or by operation of law.

20.5 No Third-Party Beneficiaries

Except for platform providers where their terms require otherwise, these Terms do not create rights for any third party.

20.6 Export and Sanctions

You may not use the App if you are prohibited from doing so under applicable export-control or sanctions laws.

20.7 Contact Method

We may contact you through the App, by email, or by posting notices on our website. You are responsible for keeping your account email address current.

21. Contact

If you have questions about these Terms, contact us at:

Email: contact@tickettimeline.com

Mailing Address:
Ticket Timeline LLC
555 SE Martin Luther King Jr Blvd
Portland, OR 97214
United States

These Terms of Service were last updated on April 29, 2026.